SPR19/1967 Lee Ann Delp Operations Manager North Shore Regional 911 Center Massachusetts State 911 Department 18 Manning Ave. Middleton, MA 01949 Dear Ms. Delp: I have received the petition of Beth Healy appealing the response of the Essex County Regional Emergency Communications Center (ECRECC) to a request for public records. G. L. c. 66, 10A; see also 950 C.M.R. 32.08(1). Specifically, Ms.

In that case, the Town takes the position, first, that the matter does not impact a term and condition of employment, but, second, that the recent legislation and subsequent regulations of the State 911 Department, requiring dispatchers to have enhanced certification (see 560 CMR 5.00, et seq.), created an exigency that required the Town to act.

On or about October 19, 2020 the Union became aware that the Commonwealth intended to reputiate paragraph #3 of a Memorandum of Agreement entered into between the parties, Paragraph #3 reads; "Dispatchers currently under the employ of the Commonwealth's State Police and State 911 Departments shall be placed at the step within their newely classified grade as determined by the promotional factor in Article 12, Section 5 of the Unit 2 Collective Bargaining

The Commonwealth of Massachusetts State 911 Department issued the Appellant a certification. During her stage-four evaluation, the Appellant received all 6s and 7s, which equate to all As and Bs. (Testimony of Appellant Resp. Ex. 8) 3. The BFD has a Fire Alarm Operations Division (Operations) and a Fire Suppression Division. (Stipulated Facts) 4. Deputy Chief Christopher Burke (Burke) is in command of the Fire Alarm Division.

The State 911 Department mandated that effective July 1, 2012 a municipality must either have all public safety dispatchers certified in Emergency Medical Dispatch (EMD) or provide EMD through a certified emergency medical dispatcher resource. 10. Rather than training its civilian dispatchers and patrol officers to be certified as EMD's Stoneham decided to contract out the EMD function to "Action Ambulance" a certified EMD resource. 11.

The State 911 Department mandated that effective July 1, 2012 a municipality must either have all public safety dispatchers certified in Emergency Medical Dispatch (EMD) or provide EMD through a certified emergency medical dispatcher resource. 10.

Police officers The State 911 Department mandated that effective July 1, 2012, a . municipality must either have all public safety dispatchers certified in Emergency Medical Dispatch (EMD) or provide EMD through a certified emergency medical dispatcher resource. 10.Rather than training its civilian dispatchers and patrol officers certified as EMDs Stoneham decided to contract out the EMD Action Ambulance, a certified EMD resource. | have made minor

Members with degrees from schools of higher education will receive the following stipends in regular bi-weekly paychecks: Associates Degree Bachelors Degree $700.00 ($26.92 per pay period) $950.00 ($36.54 per pay period) ARTICLE 20 TRAINING REQUIREMENTS All PSTs shall meet and maintain certification in accord with the State 911 Department regulations (560 CMR).

Article 2.3: 9 EMD Certification: Delete existing language and replace with the following: 2.3.1 In order to comply with Massachusetts regulations 560 CMR: State 911 Department and in particular 56 CMR 5.06 Quality Assurance of Emergency Medical Dispatch Services, the Town will train and employ only certified Dispatchers in Emergency Medical Dispatching (EMD).

The State 911 Department (State 911) oversees and maintains the statewide 9- 1-1 system for emergency services, including establishing E-911 certification requirements. 9. According to requirements from State 911, anybody who will be staffing the dispatch desk must be E-911 certified. 10.

Wages 2.5% base wage increase, effective 07/01/2015 2.0% base wage increase, effective 07/01/2016 1.0% base wage increase, effective 07/01/2017 1.0% base wage increase, effective 01/01/2018 See Attached Wage Schedule Appendix A 2.2: Night Duty Differential A 6% benefit of night duty differential pay will be paid as currently administered 2.3: 2.3.1 EMD CERTIFICATION/STIPEND: Certification In order to comply with Massachusetts regulation 560 CMR: State

Article 2 2.1: FY 2019 FY 2020 FY 2021 Salary Base Wages 2.0% base wage increase, effective 07/01/2018 2.0% base wage increase, effective 07/01/2019 2.0% base wage increase, effective 07/01/2020 See Attached Wage Schedule Appendix A 2.2: Night Duty Differential A 6% benefit of night duty differential pay will be paid as currently administered. 2.3: EMD CERTIFICATION/STIPEND: 23.1 Certification In order to comply with Massachusetts regulation 560 CMR: State