Section 5 Every effort shall be made by the employee and his/her appropriate immediate superior to arrive at a settlement of the matter involved prior to the use of the formal grievance procedure. Section 6 The steps in processing grievances shall be as listed below and shall be taken only during nonschool hours. Formal grievances shall be processed on the Dispute Adjustment Record forms supplied for the purpose.

All terms of this Agreement shall continue in full force and effect pending negotiations and settlement of any successor Agreement. IN WITNESS WHEREOF, !

Maintains confidentiality when handling employee actions, grievances and settlements. Act as liaison to the public and other Town departments on behalf of the Department/Division Head when requested. Interact with the public at all levels in a professional and courteous manner. Must possess a thorough knowledge of administrative procedures within the department. Official job description is on file in the Personnel Office. 2.

Maintains confidentiality when handling employee actions, grievances and settlements. Act as liaison to the public and other Town departments on behalf of the Department/Division Head when requested. Interact with the public at all levels in a professional and courteous manner. Must possess a thorough knowledge of administrative procedures within the department. Official job description is on file in the Personnel Office. 2.

To provide for the expeditious and mutually Satisfactory settlement of questions arising with respect to wages and other conditions of employment of any employee or group of employees or out of the interpretation or application hereinafter B. of any terms of set forth shall this Agreement, be followed: the procedures Procedure Since it is important that grievances be processed as rapidly as possible, the number of days indicated at each level should

The supervisor shall attempt to adjust the grievance A settlement of the dispute at this level shall not establish a precedent for theresolution of other or similar problems between the employee and his immediate supervisor. informally.

The answer to the grievance at this step shall be in writing and any settlement shall be executed by the immediate supervisor and Union representatives. | If ; no (72) meeting is hours the of seventy-two within held presentation of the - grievance or if the grievance is not resolved within five (5) consecutive days after its presentation to the | | immediate department, the second the contractual grievance shall be implemented: Step 2. step of procedure

Every effort shall be made by the technology employee and her/his immediate supervisor to arrive at a settlement of the matter involved priorto the use of the formal grievance procedure. b.

EXCLUSIVE METHOD GRIEVANCES OF DETERMINATION AND ADJUSTMENT OF The grievance procedure and the arbitration provided for herein shall constitute the sole and exclusive method of determination and decision and adjustment or settlement between the parties of any and all grievances, Section 5. TIME PERIODS A grievance not initiated within the time specified shall be deemed waived.

If a satisfactory settlement or adjustment cannot be reached within those ten (10) working days, the Department Head will submit to the Union a written decision regarding the grievance. If the Department Head is the immediate supervisor as mentioned in Section 3 above, then Step | will be omitted and the grievance will advance to Step 2. 2. STEP 2.