ARTICLE 19: GRIEVANCE PROCEDURE Any employee may request the settlement of a grievance or dispute by observing the following procedure within a thirty (30) day perio d after knowledge of the grievance and/o r dispute. Step 1. The employee with or without a shop steward shall present the griev ance to his or her immediate supervisor, who will give an answer in writing within three (3) days after prese ntation of the grievance Step 2.

Ifa satisfactory settlement or adjustment cannot be reached, the Fire Chief will submit a written decision within ten (10) days of receipt of the grievance. B.

A) It is the intent of these procedures to provide for the orderly settlement of differences in a fair and equitable manner. The resolution of a grievance at the earliest possible stage is encouraged. B) Any full-time employee who is currently a member of the Bargaining Unit and covered may file a grievance by this Agreement.

If the Union and the Town are not able to agree as to the settlement of the case, then it may be referred to the grievance procedure set forth in the contract within ten (10) days after the above notice of appeal is given to the Town. 6. There will be no disciplinary measures of any kind taken against any officer by reason of his membership in the Union or participation in its legal activities.

If the Union and the Town are not able to agree as to the settlement of the case, then it may be referred to the grievance procedure set forth in the contract within ten (10) days after the above notice of appeal is given to the Town. 6. There will be no disciplinary measures of any kind taken against any officer by reason of his membership in the Union or participation in its legal activities.

"Days", as used in this Article and Article XVIII shall mean calendar days, exclusive of Saturdays, Sundays, and regularly scheduled holidays when school is not in session. 20.4 Every effort shall be made by the aggrieved secretary and her/his immediate supervisor to arrive at a settlement of the grievance before resorting to the formal grievance procedure of Section 18.5. 20.5 The processing of grievances shall be undertaken in accordance with the

If a satisfactory settlement or adjustment can or cannot be reached, the Superintendent will submit a written decision to the employee, union and select board within ten (10) days of receipt of the grievance. (c) Step 3.

No settlement is binding on the Town unless approved by the Town Administrator or the Board of Selectmen. A grievance shall be defined as a dispute concerning the interpretation or application of any provision of this Agreement. If the grievance involves a municipal board other than the Board of Selectmen, the Town Administrator will insure that the Board is consulted in the grievance process.

Notwithstanding the settlement of this agreement, the Town reserves all of its rights to make future changes to the health insurance plans offered to bargaining unit employees, in accordance with and to the extent authorized by M.G.L. c. 32B, Sections 21-23, and regulations promulgated thereunder. Section 2.

Step 4: Ifthe grievance or dispute is still unresolved, either party may, within thirty (30) days after the reply of the Board of Selectmen is due, submit the grievance or dispute to the Massachusetts Board of Conciliation and Arbitration for settlement according to their procedures. 8.20 The decision of the Arbitrator shall be final and binding on the parties and the Arbitrator shall be requested to issue his/her decision within thirty (30) days