Request #2021-0838 (Framingham, MA - Technology Services)

Request for public records made to City of Framingham by Frank Wood.

Agency

City of Framingham

Summary

Seeking any documentation on proper use of email systems in the city.  Like a handbook or guidebook. Seeking any service contract for the archive appliance/application/service in place used to archive emails.    Seeking the cost for the annual service for this archive appliance/application/service.   Seeking any documentation, user manuals or guides offered by your archive appliance/application/service. Seeking any documentation on proper use of email systems in the city.  Like a handbook or guidebook. – Acceptable Use Policy attached.   Seeking any service contract for the archive appliance/application/service in place used to archive emails.   – Barracuda contract attached.   Seeking the cost for the annual service for this archive appliance/application/service.  – currently zero since we upgraded and included maintenance; will renew in FY23.  Last paid $3,993 in FY19.   Seeking any documentation, user manuals or guides offered by your archive appliance/application/service. – DRAFT How-To PRR Email Search documentation attached.  Also,  Barracuda has online help documents and videos: Barracuda Message Archiver Materials | Barracuda Campus (https://campus.barracuda.com/product/messagearchiver/downloads/) And once a user is logged into the archiver they have access to “Help”; note you cannot access this if you are not logged in to the archiver as a network user – screenshot attached.

Request Date

2021-05-12

Agency Tracking

2021-0838

Acquisition Notes

This record was automatically imported from https://www.townforms.com/FOIADirect-FraminghamMACitizens/

Status

Fulfilled

Requester

Frank Wood

This record is part of the StateReference Public Records Requests collection. This is a public records request to a state agency or municipality.

This record was originally posted at https://www.townforms.com/FOIADirect-FraminghamMACitizens/.